Quipteams is a global IT asset management platform. Companies use it to procure, deploy, track, retrieve, store and buy back employee devices across 155 countries, all from a single place. I worked on the management platform: the dashboard where IT and People teams run their entire device fleet.
As a Product Designer, I focused on the areas where complexity piles up as the product scales: how recipients, teams and devices are structured across countries, the permission logic behind them, and the flows to assign and track equipment. My job was to turn a fast-growing, tangled product into a system that stays clear as it grows.
Product Design
UX / UI Design
Interaction Design
Design Systems
Victoria Chaparro
Quipteams product team
Figma
FigJam
Quipteams moves devices for distributed teams in 155 countries. As the platform grew, the way it organized employees, teams and assets started to strain: the same person could relate to different countries, permissions were hard to reason about, and assigning a device meant jumping between disconnected views. I was brought in to rethink the structure so the product could keep scaling without adding friction.
I started by mapping the existing flows and running explorations in Figma. I tested several ways to model how recipients, teams and locations relate to each other, weighing each option against real scenarios: onboarding a new hire, offboarding someone who leaves, and reassigning a device across borders. Every direction was pressure-tested against edge cases before committing to one.
The direction we landed on organizes the platform by country first. It mirrors how Quipteams actually operates, sourcing, storing and delivering devices locally, and it gives teams a clear mental model: pick a country, and see its people, teams and inventory in one place. This became the backbone for the rest of the flows.
With the structure defined, I designed how teams and permissions sit on top of it: who can see what, who can order or retrieve a device, and how roles carry across countries. The goal was to keep powerful controls readable, so an admin can grant the right access without needing a manual.
Assigning a device used to be the most error-prone task in the product. I redesigned the flow so you can move from an employee to an available device, or from a device to the right person, in a few clear steps, with the state of every asset (in use, in storage, in transit) visible the whole way.
The result is a platform that reflects how global IT actually works: organized by country, clear about people and permissions, and honest about where every device is. A system built to scale with the company using it.